To request return authorization, you may email: firstname.lastname@example.org or call (609)972-3191. All returns must be requested within fourteen days of the day you, the consumer, receive the merchandise. We will not accept any returns beyond the allotted time period. We will not accept any returns on merchandise that appears to have been used. All tags and stickers must be in tact. Damaged merchandise may be exchanged for the same product within fourteen days of receiving it. Please thoroughly inspect merchandise on the day that it is received. Do not remove tags until you are certain that merchandise is in good condition when you receive it.